Tymlova Marketplace Compliance and Vendor Policy


Tymlova operates as a digital marketplace that connects buyers with independent vendors across Nigeria. Our platform provides the technology and infrastructure that allows businesses and individuals to showcase products, interact with customers, and complete transactions online.

Products listed on Tymlova are offered by independent vendors who manage their own listings, pricing, product descriptions, and inventory. Tymlova does not manufacture or directly own the products listed by vendors.

Our objective is to maintain a transparent, reliable, and responsible marketplace for both buyers and sellers.


1. Independent Vendor Responsibility

All vendors who list products on Tymlova operate as independent businesses. By creating a vendor account and listing products on the platform, vendors accept responsibility for:

  • The accuracy and authenticity of their product listings
  • The legality of the products they offer for sale
  • Proper order fulfillment and delivery
  • Providing correct business and contact information
  • Maintaining honest communication with customers

Tymlova provides the platform that enables these interactions but does not assume ownership of vendor inventory.


2. Product Authenticity & Brand Compliance

Vendors must ensure that all products listed on Tymlova comply with applicable intellectual property laws and brand rights.

If a vendor lists branded or trademarked products, the vendor must ensure they have the legal right to sell such products. This may include being an authorized reseller, distributor, or sourcing products through legitimate supply channels.

All trademarks, brand names, logos, and product copyrights remain the property of their respective owners.

Tymlova reserves the right to review, restrict, or remove listings that appear to violate brand rights or marketplace policies.


3. Vendor Verification & Accountability

To maintain transparency and trust within the marketplace, Tymlova may request vendor information during onboarding or while using the platform. This may include:

  • Business or personal identification
  • Contact information
  • Location and store profile details

Providing accurate information helps ensure accountability and builds trust between buyers and vendors.

Tymlova may suspend or remove vendor accounts that provide false information or fail to comply with marketplace policies.


4. Product Listing Standards

Vendors are expected to maintain clear and accurate product listings, including:

  • Truthful product descriptions
  • Accurate pricing and specifications
  • Appropriate product images
  • Avoiding misleading titles or promotional claims

Listings that contain misleading information, prohibited items, or unauthorized brand representations may be removed.


5. Marketplace Role

Tymlova functions as a technology platform that facilitates transactions between buyers and independent sellers.

While Tymlova provides the tools for communication, payments, and logistics coordination, responsibility for the products themselves—including authenticity, legality, and fulfillment—remains with the vendors who list them.

Tymlova does not claim ownership of vendor inventory or third-party trademarks displayed within listings.


6. Reporting Intellectual Property Concerns

Tymlova respects the rights of brand owners and intellectual property holders.

If a brand owner or authorized representative believes that a listing on Tymlova infringes on intellectual property rights, they may contact our support team with the relevant details for review.

Upon receiving a valid report, Tymlova may investigate the listing and take appropriate action, which may include:

  • Requesting clarification from the vendor
  • Temporarily removing the listing
  • Restricting or suspending the vendor account if necessary

7. Policy Updates

Tymlova may update this Marketplace Compliance & Vendor Policy from time to time to reflect platform improvements, legal requirements, or operational changes.

Vendors are encouraged to review this page periodically to stay informed about marketplace responsibilities and standards.


Contact & Support

If anything is unclear, please send us a message via the form to ask for more assistance immediately.

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